The item has yet to reach me, it is stuck in customs and after exchanging with the company asking them to liaise with the delivery services to get it to me they replied that I need to check with “my local courier” to see how to release it from customs. I live in London and it is impossible to contact all courier companies asking about a stuck parcel, the company has demonstrated astonishing indifference to getting the item delivered to me. Utterly disappointed, terrible service, considering this experience would really think twice before making any purchase where they need to deliver outside of the US
